Last updated: September 27, 2026
Who We Are
PAIR Billiard Accessories (“PAIR,” “we,” “our,” or “us”) is a brand operated by Tangjia LLC.
This Privacy Policy explains how we collect, use, and share personal information when you visit https://pairbilliards.com/, place an order, create an account, or contact us.
For privacy questions or requests, email tangzhenyu01@gmail.com.
1. Information We Collect
Depending on how you interact with us, we collect:
- Contact information, including your name, email address, and telephone number.
- Order information, including products purchased, billing and shipping addresses, payment status, transaction references, and delivery details.
- Account information you provide when registering or updating your account.
- Customer support information, including messages, photographs, videos, and other details you send about a product or order.
- Reviews, comments, and images you choose to submit.
- Technical information, such as your IP address, browser, device information, pages visited, and interactions with our website.
Where necessary for customs clearance, we may request additional information required to deliver your order.
We obtain information directly from you, through your use of our website, and from payment and delivery providers involved in your purchase.
2. How We Use Your Information
We use personal information to:
- Process payments and fulfill orders.
- Arrange shipping and provide tracking updates.
- Send order confirmations, shipping notifications, and account messages.
- Answer questions and handle product issues, returns, and refunds.
- Maintain customer accounts.
- Protect our website and investigate suspected fraud or misuse.
- Understand website performance and improve our services.
- Meet accounting, tax, and other legal obligations.
If you subscribe to promotional communications, we also use your contact details for that purpose. You can unsubscribe using the instructions in those messages or by contacting us. Essential order and account messages are separate from promotional communications.
Information required for payment and delivery is necessary to complete your purchase. Without it, we may be unable to fulfill your order.
Where applicable data protection law requires a legal basis, we rely on performing our contract with you, complying with legal obligations, consent, and legitimate interests such as website security and responding to inquiries.
3. Payments and Service Providers
Payments are handled by the payment provider you select at checkout, such as PayPal. These providers process payment information under their own privacy policies. We receive information needed to confirm payment, manage your order, and handle refunds or disputes.
We share relevant information with providers that support our business, including:
- Hosting and website maintenance providers.
- Payment processors and fraud prevention services.
- Shipping companies, fulfillment providers, and customs service providers.
- Email delivery and customer support services.
- Professional advisers or public authorities where legally necessary.
For example, delivery providers receive the recipient’s name, address, contact details, and shipment information needed to deliver a package.
4. Order Emails and Google/Gmail Integration
PAIR Mail is our website’s email integration. When connected, it uses WP Mail SMTP and Google’s Gmail API to send website messages from our authorized business email account.
These messages may contain your email address, name, order details, shipping information, or information relevant to a support request.
The integration processes the connected sender account information, outgoing message content, and sending results needed to operate the email service. Authorization tokens are stored in the website’s mail configuration to maintain the connection.
Customers do not need to authorize access to their own Google accounts to receive these emails.
We limit the use of information obtained through Google APIs to operating and supporting this email functionality. We do not sell that Google user data or use it for personalized advertising.
Our use and transfer of information received from Google APIs will follow the Google API Services User Data Policy, including its Limited Use requirements.
The connected account owner can revoke authorization through their Google Account settings. Revoking access stops future authorized API access but does not automatically delete previously sent messages or order records.
5. Cookies and Similar Technologies
Our website uses cookies and similar technologies for functions such as maintaining shopping carts, keeping users signed in, remembering preferences, and supporting website security.
Analytics or advertising features, where enabled, may also process device identifiers and browsing activity to measure website use or advertising performance.
You can manage cookies through your browser settings and any cookie preference controls available on our website. Blocking essential cookies may prevent some shopping or account features from working.
6. Reviews, Uploads, and External Content
If you submit a public review or comment, its content and the display name associated with it may be visible to other visitors. Avoid including private contact details or other sensitive information in public submissions.
Photographs may contain embedded location information. Remove this information before uploading images you intend to make public.
Our website may contain links or embedded content from other services. Those services may collect information when you interact with them, according to their own privacy policies.
7. How Long We Keep Information
We keep information according to its purpose and applicable requirements. Relevant factors include whether an order or support request remains active, accounting and tax obligations, dispute periods, and security needs.
Account information is retained while needed to maintain the account. Published reviews may remain visible until removed. Some records may need to be retained after an account or deletion request to meet legal obligations or resolve disputes.
8. International Processing and Security
Our operations and service providers may process information outside your place of residence. Privacy protections may differ between locations. You can contact us for details about the processing locations and transfer safeguards relevant to your information.
We take reasonable measures to protect personal information against unauthorized access, loss, and misuse. No internet transmission or electronic storage system can be guaranteed completely secure.
9. Your Privacy Rights
Depending on applicable law, you may have rights to access, correct, delete, or receive a copy of your personal information, restrict its use, or withdraw consent.
You may also have the right to object to processing based on legitimate interests and to object to direct marketing.
To make a request, email tangzhenyu01@gmail.com. We may need to verify your identity. Certain information may be retained where legally required.
You may also complain to the privacy regulator responsible for your location.
10. Children’s Privacy
Our store is not directed at children. If you believe a child has provided personal information without appropriate authorization, please contact us so we can review the situation and take appropriate action.
11. Updates and Contact
We may update this policy to reflect changes in our services or data practices. The date above identifies the latest revision. Where required, we will provide additional notice of significant changes.
PAIR Billiard Accessories
Operated by Tangjia LLC
Email: tangzhenyu01@gmail.com
Website: https://pairbilliards.com/